Privacy Policy
This policy explains how novelvra™ collects, uses, discloses, and protects personal information when you visit or shop with us.
Information We Collect
Depending on how you interact with the store, we may collect contact details, order and transaction information, account or customer-service communications, device and browser information, and information collected through cookies or similar technologies.
How We Use Information
We use personal information to operate the store, process and deliver orders, provide customer support, maintain security, prevent fraud, improve our services, comply with legal obligations, and send marketing where permitted.
Cookies & Similar Technologies
Our store and service providers may use cookies and similar technologies for essential functionality, analytics, preferences, security, and advertising. Browser and consent controls may allow you to manage certain uses.
How We Share Information
We may disclose information to service providers that help us operate the store, including ecommerce, payment, fulfillment, shipping, analytics, customer-service, security, and marketing providers, as well as when required by law or a valid legal process.
U.S. State Privacy Rights
Depending on your state and applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information, and to opt out of certain targeted advertising, sale, or sharing activities where those concepts apply. We may need to verify your request.
Data Retention & Security
We retain information for as long as reasonably necessary for the purposes described here, including legal, accounting, dispute, fraud-prevention, and contractual needs. No method of storage or transmission is completely secure.
Children
Our store is not intended for children to make purchases without the involvement of a parent or legal guardian. If you believe a child has provided personal information improperly, contact us.
Contact
Privacy questions or requests can be sent to service@novelvra.com.
novelvra™
Legal company: Hangzhou Hangxifu Technology Co., Ltd.
Owner: Zhang Lihua
Website: novelvra.com
Email: service@novelvra.com
Phone: +86 571 8779 1234
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM
Address: Room 108, Building 5, No. 6 Longquan Road, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Last updated: September 30, 2026