Terms of Use
Rules for accessing and using the novelvra™ website and online services.
Website Operator
This website is operated for novelvra™ by Hangzhou Hangxifu Technology Co., Ltd..
Permitted Use
You may use this website for lawful personal shopping, product research, account management where available, and communication with customer service.
Prohibited Uses
You may not use the website to violate law, infringe rights, transmit malicious code, scrape or interfere with the service in an abusive manner, impersonate others, commit fraud, or attempt unauthorized access.
Account Responsibility
If account features are available, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, subject to applicable law.
Third-Party Services & Links
The store may rely on or link to third-party services. Those services may have their own terms and privacy practices.
Product Information
Product information is provided for shopping purposes. Always review product-specific instructions, warnings, dimensions, materials, and care information before use.
Intellectual Property
Unless otherwise indicated, website content and branding may not be reproduced or commercially used without authorization except as permitted by applicable law.
Availability
We may modify, suspend, or discontinue website features or content where reasonably necessary, subject to existing order obligations and applicable law.
Contact
Questions may be sent to service@novelvra.com. Please include your order number when your question concerns an existing order.
novelvra™
Legal company: Hangzhou Hangxifu Technology Co., Ltd.
Owner: Zhang Lihua
Website: novelvra.com
Email: service@novelvra.com
Phone: +86 571 8779 1234
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM
Address: Room 108, Building 5, No. 6 Longquan Road, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Last updated: September 30, 2026